Boilers · Como and surrounding towns
Boiler servicing and repairs in Como
Ask IFC about the maintenance service suitable for your boiler. Tell us the town, fuel, make/model if available and whether the request is routine maintenance or a fault that needs assessment.
Check which service fits the boiler
The existing gas-boiler maintenance package is for boilers below 35 kW and has its own conditions. It includes the maintenance, combustion/efficiency check, system-log update and CURIT contribution when due, as described in the current service page.
Larger boilers, other fuels, integrated systems and repair work need a separate quotation or assessment. Do not apply a domestic package price to a different system.
Maintenance and the combustion check are different
Maintenance concerns the servicing work specified for the equipment. The combustion/efficiency check measures combustion performance and is documented as required for the system.
The two activities can be carried out during the same visit when included in the selected service. The appropriate schedule depends on the system and applicable instructions; it is not one universal interval for every boiler.
Information to have ready
If available, have the make/model and existing system log or previous reports ready for the technician. The office can clarify which documents are relevant to your system.
If you are a guest, coordinate with the host or property manager first. Maintenance enquiries do not confirm an appointment.
Travel and response times
Where included in the selected maintenance package, the call-out covers up to 20 km by road, one way, from Via Statale per Lecco 49, Como. Any travel charge is checked for the property address before confirmation. This allowance does not automatically apply to repairs, heat-pump work or a tailored quotation.
Coverage and technician availability are checked for the property address before a visit is confirmed. Lake Como locations are not automatically included in the 20 km allowance of existing maintenance packages.
Office hours: Monday–Friday, 08:30–12:00 and 13:30–18:00, local time in Italy. We normally get back to you within 24–48 hours. Weekend enquiries are picked up from Monday. Visits depend on technician availability; this is not an emergency service.
Before you contact us
Common questions
Is boiler maintenance the same as the combustion check?
No. Maintenance concerns servicing the appliance; the combustion/efficiency check measures its combustion performance. The existing eligible gas-boiler package includes both within its stated scope.
Which boilers does the existing domestic gas package cover?
It is the package described for gas boilers below 35 kW, subject to its current conditions. For 35 kW or above, other fuels or a different system, request a separate quotation.
Which documents should be ready for the technician?
If available, have the system log and previous reports ready, together with the make/model. The office can confirm what is relevant; do not send full documents or unnecessary personal data to the office.
Is a boiler repair included in the maintenance price?
A routine maintenance package is not a repair quotation. Tell the office that you need a fault assessment; any repair, parts and availability must be checked separately.
How often should a boiler be serviced?
The appropriate schedule depends on the appliance, the system instructions and applicable requirements. Ask the office to check your system details rather than assuming a single interval for every boiler.